Which grooming tool should I choose?
Choose according to your pet’s coat and the supplier’s instructions. Different tools suit different coats; check the individual listing rather than assuming every brush suits every pet.
Will brushing stop shedding?
Brushing can help collect loose hair. It does not stop natural shedding. Follow the instructions for your chosen tool.
Can I use a furniture hair remover on my pet?
Furniture hair removers are for the surfaces listed in their instructions. Do not use them on your pet.
Where can I find sizes and materials?
Look at the individual product listing for its specifications, included items and care instructions.
What does delivery cost?
Available delivery options and charges are shown at checkout. Refer to the product listing and shipping information for any delivery estimate provided.
How do I ask about an order?
Contact us with your order number and a description of the issue. Do not send card details or passwords.
Can I request a return?
Contact us with your order number and the reason for your request so we can explain the applicable return process.