Terms of service

Yep. Delete the current Terms of Service and paste this complete cleaned-up version. I’ve kept the structure of Shopify’s template you provided, removed the unfinished placeholders, switched the contact details to Wiggle Paws, and added an Australian Consumer Law safeguard. Pasted markdown

TERMS OF SERVICE

OVERVIEW

Welcome to Wiggle Paws!

The terms “we”, “us” and “our” refer to Wiggle Paws. Wiggle Paws operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the “Services”).

Wiggle Paws is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services.

Please read these Terms carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state, territory, province or country of residence, or that you have given consent for any minor dependants to use the Services on devices you own, purchase or manage.

To use certain Services or purchase products, you may be asked to provide information such as your email address, billing information, payment details and shipping information.

You represent that information you provide is accurate, current and complete.

You are responsible for maintaining the security of your account credentials and for activity conducted through your account.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to accurately display and describe products available through Wiggle Paws.

Product colours and appearance may vary depending on your device, screen settings, manufacturing variations or other factors.

Product descriptions, prices and availability may be changed without notice. We may discontinue products or limit quantities available to a person, geographic region or jurisdiction.

Nothing in this section excludes any rights you may have under applicable consumer law.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase products from Wiggle Paws.

We reserve the right to accept or decline an order where permitted by law. An order is not considered accepted until payment has been successfully processed and we have confirmed the order.

Please review your order carefully before submitting it. Once an order enters processing or fulfilment, we may not be able to modify or cancel it.

If we cancel, reject or materially modify an order, we will attempt to contact you using the information supplied with your order.

Purchases are also subject to our Return and Refund Policy.

Products purchased through Wiggle Paws are intended primarily for personal or household use unless otherwise stated.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions may change without notice.

The amount charged will be the price displayed when your order is placed, subject to correction of genuine errors where permitted by applicable law.

Shipping costs, taxes, duties or other charges may apply depending on the order and delivery destination. Where applicable, these will be disclosed during checkout or otherwise communicated to you.

You agree to provide accurate and current purchase, payment and account information.

You represent that you are authorised to use the payment method submitted for your purchase.

SECTION 5 - SHIPPING AND DELIVERY

Delivery dates and transit times displayed by Wiggle Paws are estimates unless expressly stated otherwise.

Orders may be fulfilled and shipped from different locations depending on the product, supplier and delivery destination. Products within the same order may therefore arrive separately.

Delivery times can be affected by carriers, customs processing, public holidays, weather, demand and other circumstances outside our reasonable control.

We will provide available tracking information where applicable.

Nothing in this section excludes or limits rights or remedies available to consumers under applicable law.

Please see our Shipping Policy for additional information.

SECTION 6 - INTELLECTUAL PROPERTY

Unless otherwise stated, the Services and their content—including text, graphics, branding, design, images, video, audio and other materials—are owned by or licensed to Wiggle Paws, Shopify or their respective rights holders.

You may use the Services for lawful personal and non-commercial purposes.

You must not reproduce, distribute, modify, republish, sell or commercially exploit protected material from the Services without permission from the applicable rights holder, except where permitted by law.

The names, logos and trademarks appearing through the Services remain the property of their respective owners.

SECTION 7 - OPTIONAL TOOLS

We may provide access to tools or services supplied by third parties.

We may not control or monitor those third-party tools. Your use of them may be subject to additional terms imposed by the relevant provider.

We may introduce new tools, resources or functionality in the future. Unless otherwise stated, those features form part of the Services and are subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to websites, services or content operated by third parties.

Wiggle Paws does not control those third-party websites and is not responsible for their content, accuracy, policies or practices.

You should review the applicable terms and privacy policies before purchasing products or providing personal information through third-party websites.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Wiggle Paws is powered by Shopify, which enables us to provide the Services to you.

However, purchases made from our store are transactions directly between you and Wiggle Paws.

Shopify is not the seller of products purchased from Wiggle Paws and is not responsible for fulfilling orders or providing remedies relating to products sold by Wiggle Paws, except to the extent otherwise required by applicable law.

SECTION 10 - PRIVACY

Personal information collected through our Services is handled in accordance with our Privacy Policy.

Because our store is powered by Shopify, Shopify may collect and process certain personal information in connection with your access to and use of the Services.

Information may also be shared with service providers, payment processors, fulfilment partners and other parties where reasonably necessary to operate our store, process orders and provide the Services.

Please review our Privacy Policy for further information.

SECTION 11 - FEEDBACK AND REVIEWS

If you submit reviews, suggestions, ideas, photographs or other feedback to Wiggle Paws, you represent that you have the necessary rights to provide that material.

Where permitted by law, you grant us permission to use submitted feedback for purposes connected with operating, improving and promoting Wiggle Paws.

Feedback must not violate the rights of another person, contain unlawful material, impersonate another person or contain malicious software.

We may moderate or remove content where reasonably necessary.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information available through the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times or availability.

We may correct genuine errors and update inaccurate information where permitted by applicable law.

Nothing in this section limits rights that cannot legally be excluded.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes.

You must not use the Services to:

violate applicable laws or regulations;
infringe intellectual property or other legal rights;
harass, threaten or harm another person;
provide deliberately false or misleading information;
distribute malicious software;
engage in fraudulent activity;
send spam or other unauthorised communications;
improperly collect another person's personal information;
interfere with the security or operation of the Services; or
attempt to circumvent security or access controls.

We may restrict or terminate access to the Services where we reasonably believe these Terms have been violated.

SECTION 14 - AUTOMATED SYSTEMS AND AGENTS

Automated systems, bots, agents or similar technologies must not access or interact with our Services in a manner that violates applicable law, interferes with the operation or security of the Services, circumvents technical protections or misrepresents automated activity as human activity.

We may use reasonable technical measures to restrict automated access where necessary to protect the Services and our customers.

SECTION 15 - TERMINATION

We may suspend or terminate access to the Services where reasonably necessary, including where these Terms have been materially violated, subject to applicable law.

Termination does not affect rights, obligations or liabilities that arose before termination.

Provisions that by their nature should continue following termination will remain effective.

SECTION 16 - WARRANTIES

We aim to provide accurate and reliable Services, but website availability and functionality may occasionally be interrupted or affected by circumstances outside our control.

Nothing in these Terms excludes, restricts or modifies any warranty, consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

SECTION 17 - LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Wiggle Paws and its service providers will not be liable for indirect, incidental, special or consequential loss arising from use of the Services where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by law.

Australian Consumer Law

Nothing in these Terms of Service is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law.

Where the Australian Consumer Law applies, your statutory consumer rights remain unaffected by these Terms.

Goods sold to Australian consumers come with guarantees that cannot be excluded under the Australian Consumer Law. Where applicable, you may be entitled to a repair, replacement, refund or other remedy provided by law.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses, liabilities or claims resulting from your unlawful use of the Services, material breach of these Terms, or violation of the rights of another person.

Nothing in this section imposes liability that cannot lawfully be imposed on you.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in effect.

SECTION 20 - WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.

These Terms, together with policies incorporated into them, constitute the agreement governing your use of the Services, subject to any rights you have under applicable law.

SECTION 21 - ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our consent where consent is legally required.

We may assign or transfer our rights and obligations in connection with the operation, restructuring or transfer of Wiggle Paws, subject to applicable law.